hybet's Privacy Policy

Section 1

Introduction and Purpose of This Policy

hybet (referred to here as "we", "us", or "the platform") is a trusted online betting and casino platform in Bangladesh. We take the protection of our users' personal information very seriously. This privacy policy will inform you about what types of information we collect, why we collect it, how we use it, and how your information is kept secure.

By using hybet's website hybet.lat, you are considered to have agreed to the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our platform. We may update this policy from time to time and you will be duly notified of any changes.

This privacy policy applies only to the hybet platform. Third-party websites, game providers, and payment services have their own privacy policies and we are not responsible for those. We always recommend that you carefully read the privacy policy of any third-party service before using it.

Section 2

What Information We Collect

When creating an account on hybet and using our services, we may collect the following types of information:

Personal Identity Information

• Full name and username
• Date of birth (for age verification, minimum age 21+)
• National ID or passport number (for identity verification)
• Email address
• Residential address

Financial and Transaction Information

• bKash, Nagad, Rocket, or bank account number (for payment processing)
• Deposit and withdrawal history
• Betting and gaming transaction details
• Wallet balance information

Technical and Usage Information

• IP address and device identifier information
• Browser type, version, and operating system
• Activity logs on the platform (login times, pages visited)
• Information collected through cookies and similar tracking technologies
• Games used and betting preferences

Section 3

Purpose of Using Information

hybet uses collected information for the following purposes. We do not collect any information unnecessarily, and collected information is used only for the purposes listed below:

Section 4

Cookies and Tracking Technologies

hybet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help us remember your preferences and improve website performance.

Types of Cookies

Section 5

Data Sharing Policy

hybet does not sell your personal information to third parties. However, we may share certain information in the following limited circumstances:

• Payment Processors: Financial information necessary to complete bKash, Nagad, Rocket, and bank payments is shared with the relevant payment service providers.
• Game Providers: Game suppliers (such as PG Soft, Pragmatic Play, JILI, Spribe, etc.) may receive the minimum information necessary to operate gameplay.
• Legal Requirements: Information may be disclosed in response to court orders, valid requests from law enforcement agencies, or as required to comply with applicable law.
• Fraud Prevention: Information may be shared with relevant authorities to prevent fraudulent activity, money laundering, or other illegal operations.
• Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred, but you will be notified in advance.

Third parties with whom we share information are required to comply with hybet's privacy standards. They are permitted to access only limited information for specified purposes.

Section 6

Data Protection Methods

hybet uses industry-standard technology and processes to protect your personal information. Our security measures are structured across the following layers:

Please keep in mind that no method of data transmission over the internet is 100% secure. We strive for the highest level of protection, but complete assurance of data security cannot be guaranteed. It is your responsibility to keep your account password secure and to notify us if you notice any suspicious activity.

Section 7

Your Rights and Controls

As a hybet user, you have the following rights over your personal information:

To exercise any of the above rights, email [email protected] or contact us through our 24/7 live chat support. We generally respond to your request within 30 business days.

Section 8

Data Retention Period

hybet retains your information according to the following policy:

• Active Accounts: All necessary information is retained for as long as your account remains active.
• After Account Closure: Even after an account is closed, information may be retained for a specified period for legal, regulatory, or business purposes.
• Financial Records: Transaction history and financial records are retained for the period required under applicable law.
• Support Communications: The history of customer service communications is retained for a specified period to help improve service quality.
• Marketing Information: If you request to stop receiving marketing communications, that preference is recorded and respected.

Section 9

Protection of Minors' Information

hybet strictly prohibits the use of the platform by anyone under the age of 21. We do not knowingly collect any personal information from minors.

We apply age verification methods during the registration process. If a minor's information enters our system for any reason, that information will be deleted immediately and the associated account will be closed.

If you become aware that a minor is using hybet, please notify us at [email protected].

Section 10

Policy Changes and Updates

hybet reserves the right to change or update this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• By displaying a notice on the website
• By sending a message about the changes to your registered email address
• By showing an update notice when you log in to the platform

Continued use of the platform after changes are made will be considered as your consent to the updated policy. We therefore recommend reviewing this page regularly.

Section 11

Privacy Contact Information

If you have any questions, concerns, or requests regarding this privacy policy, please use the contact methods below. Our privacy team is ready to respond to your request promptly:

Also visit our Terms and Conditions and Responsible Gaming page for more information.